Job Title: Manager Rehabilitation & Recoveries
Organisation: Stanbic Bank
Job ID: 21142
Duty Station: Kampala, Uganda
About Us:
Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking and financial services group. The Standard Bank Group is the leading banking group focused on emerging markets. It is the largest African banking group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda by assets and market capitalization. It offers a full range of banking services through two business units; Personal and Business Banking (PBB), and Corporate and Investment Banking (CIB).
Job Summary: The Manager Rehabilitation & Recoveries will oversee effective and efficient recovery of the total arrears across all portfolios and achieve deliverables in terms of agreed strategy; develop and maintain relationships with other functions of the Standard Bank Group as well as other stakeholders. The incumbent will also manage staff in the Rehabilitations and Recoveries function.
Key Duties and Responsibilities:
Credit Risk Management:
- Establish a centralised, integrated and seamless Rehabilitation and Recoveries model that supports the business objectives of the Credit function.
- Ensure compliance with statutory, regulatory and supervisory requirements, to protect the reputation of the Group and to avoid legal action/sanction in respect of regulatory compliance matters.
- Report any breaches and exposures to the business unit head and/or the division’s Regulatory Compliance Officer.
- Design, implement, monitor and maintain a long term strategic plan for (Country name) Rehabilitation and Recoveries, together with a short, medium and long term execution framework to support this vision.
- Create and sustain a core competency in strategic Rehabilitation and Recoveries methodologies that enables sound collections management.
- To manage and control Rehabilitation and Recoveries strategies and campaigns within the Rehabilitation and Recoveries environment with the aim of maximising collection effectiveness and efficiency.
Strategy Management:
- Design, implement, monitor and maintain a long term strategic plan for (Country name) Rehabilitation and Recoveries, together with a short, medium and long term execution framework to support this vision.
- Create and sustain a core competency in strategic Rehabilitation and Recoveries methodologies that enables sound collections management.
- Manage and control Rehabilitation and Recoveries strategies and campaigns within the Rehabilitation and Recoveries environment with the aim of maximising collection effectiveness and efficiency.
Operational Management:
- Ensure that the correct level of specific debt provision is raised in line with regulatory requirements and the bank’s internal procedures, as well as ensuring that all set targets for the reduction/recovery of debt are met.
- Control and maintain provision adequacy at the correct levels.
- Reduce forward, roll rates and prevent accounts from moving into impairment bearing brackets.
- Manage and give input to system developments, costs and Collection strategies through the introduction of best practice and maintaining appropriate and uniform Rehabilitation and Recoveries policies and practices across all portfolios.
- Regularly monitor adherence to internal controls and enhance procedures, in need.
- Accountable for collection rates to be maintained at an agreed percentage of gross monthly average assets under management.
- Accountable for the net Income Statement charge to be managed within agreed budget in relation to total performing assets.
- Undertake comprehensive business and financial assessments on identified businesses and/or accounts and make remedial proposals based on the available information.
- Operate within delegated authority levels, and ensure that incumbents within the department also have sufficient mandate levels to ensure efficient business operations.
- To utilise all rehabilitative strategies in addressing deteriorating risk accounts.
- Ensure repossession of any financed items where deemed necessary in protection of the bank’s interests and ensure that laid down repossession procedures are followed.
- Maintain a high level of customer service.
- Any ad-hoc function delegated by the Head of Credit.
- Ensure that all monthly, quarterly and annual credit risk, non-performing loan and other statutory returns/reports are properly prepared, signed off and submitted within set deadlines.
- Control and monitor the outsourced recovery process.
- Peruse Internal Audit reports and ensure that any shortcomings highlighted with regard to Rehabilitation and Recoveries have been sufficiently addressed.
People Management:
- Establish an effective Rehabilitation and Recoveries team, ensuring that all the required functions are adequately and timely addressed.
- Ensure capacity planning and succession planning is in place.
- To assist Human Resources with the implementation of HR policies and people management practices such as resourcing, equity, and performance management.
- Ensure that Rehabilitation and Recoveries team is competent, trained and that the correct, structure culture and leadership qualities are introduced and maintained.
- Increase awareness amongst staff of any statutory governance or legislation that is applicable to the Rehabilitation and Recoveries environment through appropriate training and accreditation interventions.
- Partnership
- Build a sound and effective partnership model with the Head of Credit and other executives in Standard Bank.
Qualifications, Skills and Experience:
- The applicant for the Stanbic Bank Manager Rehabilitation & Recoveries job placement should hold a Business-oriented / Legal degree e.g B.Comm, LLB or CA(SA)
- Possession of a post-graduate qualification would be an added advantage
- At least three to five years’ experience in managing a Rehabilitation and Recoveries unit.
- At least three to five years’ experience in a Retail risk management environment.
- Sound and thorough knowledge of SBSA Credit risk management policies and procedures.
- Ability to identify adverse trends and implement corrective tactics timeously.
- Sufficiently computer literate to understand how systems can be leveraged to optimize business returns.
- Working knowledge and understanding of the regulatory environment governing financial services in the Personal and Business Banking markets.
- Sound project management skills.
- Ability to exercise judgment in resolving problems appropriate to the position.
- Ability to work within a matrix structure whilst holding responsibility for the outcomes.
- Excellent knowledge of collection systems and strategies.
- Excellent presentation skills.
- Good knowledge of HR policies/procedures and labour relations.
How to Apply:
All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity are encouraged to Apply Onlineby visiting Link below.
Deadline: 22nd February, 2017
