Millions of people in the East African Countries of Uganda, Kenya, Rwanda, Burundi, and Tanzania are experiencing internet service interruptions and businesses relying on internet services are about to collapse. Such businesses include computer service centres, computer training centres, website designers and internet cafes.

The owners of businesses relying on internet for survival have written memos to their service providers such as MTN, Airetel, Orange Telecom, Uganda telecom, Vodacom and Warid telecom for an explanation.

In the Republic of Uganda, Orange telecom has sent messages to her customers reading that “Dear valued customers; we are experiencing a service interruption on our back up link to Kenya which has affected your internet experience. We have been told that MTN, Warid, UTL and Airtel have written similar messages to their customers.

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The company says that many people find themselves in that situation when they need airtime but are unable to find where to buy it, yet they need airtime to make a call or sms.

Sometimes you cant buy airtime and need rescue

Warid telecom today announced a new service dubbed Beera ko, which enables subscribers to access airtime advances for voice calls and then reimburse the advanced airtime upon loading airtime.

The Chief Executive Officer of Warid Telecom, Madhur Taneja says customers can now be rescued out of such situation by loading airtime on credit.

He says their customers who want airtime on credit to rescue themselves can dial *100#, select the Beera Ko option, choose the amount of airtime, which should be between 500 and 1,000 Uganda shillings.

After almost all telecom companies in Uganda reduced call rates to 3 shillings per second from 10 shillings per second two months and similar networks rates of up to 4 seconds per 1 shilling (for those on Airtel Kika and Warid Pakalast), the recent dive into the lowest airtime denominations of 100 and 200 shillings were seen as the last competition frontier but it seems the telecoms still have more tricks up their sleeve.

Warid who ignited the call rate war that saw the major reduction can continue to boast of ‘making it happen’ as we wait to see how other telecom companies will respond to Warid’s latest offer.

Ultimate Media

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Yesse Oenga Celetel Uganda Managing Director

The Managing Director of Zain Uganda, Yesse Oenga today launched the 200 Uganda shillings recharge card to enable Zain subscribers buy airtime at the lowest rates.

He said research in the telecom consumer market had shown that affordability was a key factor in increasing access and usage of mobile telecommunications in Uganda, which prompted Zain to reduce the amount of money someone needs to have in order to make a phone call.

Oenga said Zain’s strategic 200 shillings airtime scratch card will allow customers to make a phone call for at least a minute, thus availing more communications options for the customer.

Both Zain, MTN Uganda, Uganda Telecom, Warid Telecom and Orange Uganda have been having 500 shilling recharge card as the lowest airtime card a customer can purchase.

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Zain Uganda on Monday announced it is offering 25 minutes to any of its subscribers who load 500 Uganda shillings, and an additional 30 free short message service or sms to other Zain subscribers.

The offer dubbed “Zain Kika” s so far the lowest of the daily load and call for free packages that Uganda mobile phone companies are offering.

Started by Warid Telecom as Pakalast where the company offered full day free Warid to Warid calls for any subscriber who loaded 2,000 shillings per day, the same package has been adopted by MTN Uganda, Uganda Telecom and Orange Uganda, with Zain the latest on the bandwagon.

MTN Uganda asks its subscribers to load 3,000 shillings and get 60 minutes of calls to MTN numbers within 24 hours, while Uganda Telecom offers free calls to Utl subscribers for extra airtime offered after a subscriber loads a particular amount of Utl airtime.

The five Mobile telecommunication providers in Uganda have been rolling out promotion after promotion aimed at tapping and retaining subscribers in a surely heating up mobile telephone industry.

By Ultimate Media

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